TERMS OF USE

Last updated 16 February 2026

Welcome to Bulawa.ai! These Terms of Use ("Terms") govern your access to and use of the Bulawa.ai website, mobile application, and services (collectively, the "Services"). The Services are operated by Bulawa Pty Ltd (ABN 32 692 500 020) based in Sydney, NSW Australia ("Bulawa," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms.

Please read these Terms carefully before using our Services. If you do not agree with any part of these Terms, you must not use our Services.

1. ABOUT BULAWA.AI

Bulawa Pty Ltd (ABN 32 692 500 020, "Bulawa," "we," "us," or "our") operates the Bulawa.ai platform and is an Australian company based in Sydney, NSW Australia.

2. OUR SERVICES

Bulawa.ai provides AI-powered digital wedding services. The Services may include digital wedding planning tools, AI-powered content generation features, user management services, and other relat-ed tools, content, and functionality we make available from time to time.

3. ACCEPTANCE OF TERMS

By creating an account, accessing, or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms consti-tute a legally binding agreement between you and Bulawa.ai.

You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you meet this age requirement.

4. ACCOUNT REGISTRATION AND SECURITY

4.1 Account Creation

To access certain features of our Services, you must register for an account by providing accurate, current, and complete information. You agree to maintain and promptly update your account infor-mation to keep it accurate and complete.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activi-ties that occur under your account. You agree to:

  • Use a strong password and keep it confidential

  • Notify us immediately of any unauthorized access to or use of your account

  • Not share your account credentials with any third party

  • Not allow any third party to access your account

Bulawa.ai is not liable for any loss or damage arising from your failure to comply with these security obligations.

5. DESCRIPTION OF SERVICES

5.1 Free Services

Bulawa.ai offers certain features at no charge, including:

  • Basic access to parts of the Services (for example, creating digital wedding content and using limit-ed planning tools)

  • Limited customization options

  • Basic user management services

  • Access to select templates

5.2 Subscription Services

Bulawa.ai offers premium subscription plans that provide enhanced features, including:

  • Advanced customization options

  • Premium templates and design options

  • Access to paid AI-powered content generation features (which may include credits or usage limits)

  • Enhanced user management services and collaboration features

  • Priority customer support

  • Access to additional digital wedding planning tools

Specific features and benefits are detailed on our pricing page at the time of subscription.

6. USER GENERATED CONTRIBUTIONS

6.1 User Uploads

The Services allow you to upload, submit, store, and share content, including photos, text, and user or guest-related data (together, "User Generated Contributions"). You upload User Generated Contribu-tions so you can use the Services, including our digital wedding planning tools, AI-powered content generation features, and user management services.

6.2 Your Responsibility

You are responsible for your User Generated Contributions. You promise that you have the rights and permissions needed to upload them, and that your uploads don’t violate any law or anyone else’s

rights (including privacy, publicity, and intellectual property rights). If your content includes other people (for example, photos), you confirm you have their consent.

6.3 Contribution License to Bulawa.ai

By uploading or submitting User Generated Contributions, you grant Bulawa.ai a non-exclusive, worldwide, royalty-free license to host, store, copy, use, process, reproduce, and display your User Generated Contributionsonly as needed to run, maintain, and improve the Services and to pro-vide the functionality you request, including to:

  • provide digital wedding planning tools, user management services, and related collaboration func-tionality,

  • provide AI-powered content generation features and other outputs you request based on your in-puts,

  • create, host, publish, and display your digital wedding content as you direct (including sharing it with recipients you choose),

  • maintain backups, prevent fraud, troubleshoot issues, and keep the Services safe, and

  • comply with legal obligations.

    This license continues for as long as your User Generated Contributions are stored in the Services, and ends when you delete them or close your account, except where we need to keep copies for le-gal, safety, dispute, or backup reasons, or where the content has been shared with others at your di-rection.

6.4 No Sale of Your Content

We don’t claim ownership of your User Generated Contributions, and this license does not mean we sell your content. It’s just permission for us (and our service providers) to do what’s necessary to pro-vide the Services.

7. SUBSCRIPTIONS AND BILLING

7.1 Paid Plans

Some parts of the Services are free, and some are paid. We may offer subscription plans, one-off pur-chases, or add-ons as described on our pricing page at the time you purchase.

7.2 Currency and Payments

All subscription charges and payments are processed in Indian Rupees (INR), unless we say otherwise at checkout. We may use third-party payment processors. Taxes may apply depending on your loca-tion.

7.3 Recurring Billing and Automatic Renewal

If you start a paid subscription, you authorise us (and our payment processors) to charge your chosen payment method on a recurring basis (for example, monthly or annually, as selected). Your subscrip-tion renews automatically at the end of each billing period unless you cancel before the renewal date.

You can cancel anytime in your account settings or by emailingsupport@bulawa.ai. If you cancel, you’ll keep access to paid features until the end of the period you’ve already paid for.

If a payment fails, we may pause, restrict, or downgrade access to paid features until payment is suc-cessfully processed.

7.4 Credits and Usage-Based Entitlements

Some plans or add-ons may include credits (for example, for AI-powered content generation fea-tures) or other usage-based entitlements.

  • Credits are consumed when you generate AI outputs (the Services will show the credit cost or us-age amount before you proceed).

  • Credits are deducted at the time you generate the output, even if you don’t download, save, pub-lish, or end up using it.

  • Credits are not transferable, have no cash value, and cannot be exchanged for money.

  • Unless stated otherwise at checkout, credits do not roll over between billing periods and may ex-pire at the end of a billing period or other stated expiry date.

  • We may change how many credits a feature uses over time, but we will display the credit cost be-fore you generate.

7.5 Pricing Changes

We may change prices from time to time. If it affects your subscription, we’ll give reasonable notice (and at least 30 days’ notice where required) before your next billing date.

7.6 Refunds and Non-Refundable Amounts

Because these are digital services, refunds are limited. In particular:

  • payments are generally non-refundable once a billing cycle begins, and

  • no refunds for credits that have been used.

    Nothing in these Terms limits any rights you may have under the Australian Consumer Law.

8. AI-POWERED CONTENT GENERATION

8.1 AI Features

The Services may include AI-powered content generation features that create outputs (which may in-clude images, text, layouts, or other content) based on inputs you provide (such as photos, prompts, preferences, or other information).

8.2 AI Outputs and Limitations

You acknowledge that:

  • AI-generated content is created through algorithmic processes and may vary in quality, suitability, and accuracy

  • we do not guarantee that AI-generated content will meet your expectations or requirements, and

  • AI-generated content may contain unexpected results or errors.

8.3 Restrictions

You agree not to use AI-powered content generation features to create content that is illegal, harm-ful, offensive, defamatory, misleading, or that infringes the rights of others, and you agree not to at-tempt to reverse-engineer or extract underlying models except to the extent permitted by law.

We may refuse to generate, restrict, or remove AI-generated content that violates these Terms or our policies.

8.4 Using AI-Generated Content

Subject to these Terms (including your subscription status and any applicable credit limits), you may use AI-generated content made available to you through the Services for personal, non-commercial wedding-related purposes. AI-generated content may also be subject to third-party AI provider terms.

9. INTELLECTUAL PROPERTY RIGHTS

9.1 Bulawa.ai Property

The Services, including our proprietary software (including source and object code), platform design, templates, graphics, text, and other content provided by Bulawa.ai (excluding User Generated Contri-butions), are owned by or licensed to Bulawa and are protected by Australian and international intel-lectual property laws (including copyright and trademark laws).

9.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal, non-commercial use.

9.3 Restrictions

You may not:

  • Copy, modify, reproduce, or create derivative works of our Services or any content provided by Bu-lawa.ai

  • Reverse engineer, decompile, or disassemble any part of our Services

  • Remove or alter any copyright, trademark, or other proprietary notices

  • Use our Services to create a competing product or service

  • Frame or mirror any part of the Services without our prior written consent

  • Use any automated system (including robots, spiders, or scrapers) to access the Services

9.4 Trademarks

"Bulawa.ai," our logo, and other marks used in connection with our Services may be trademarks (reg-istered or unregistered) of Bulawa or the trademarks of our licensors. Nothing in these Terms grants you any right to use our marks without our prior written permission.

10. PROHIBITED ACTIVITIES

You agree not to:

  • Use the Services for any illegal purpose or in violation of any applicable laws

  • Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity

  • Interfere with or disrupt the operation of the Services or servers or networks connected to the Ser-vices

  • Attempt to gain unauthorized access to any portion of the Services, other users' accounts, or any systems or networks

  • Transmit any viruses, worms, defects, Trojan horses, or other malicious code

  • Collect or harvest any personally identifiable information from the Services without consent

  • Use the Services to send spam, chain letters, or other unsolicited communications

  • Engage in any activity that could damage, disable, overburden, or impair our Services

  • Violate any third-party rights, including intellectual property, privacy, or publicity rights

  • Use the Services in any manner that could create liability for Bulawa.ai

11. THIRD-PARTY SERVICES AND LINKS

Our Services may contain links to third-party websites, services, or integrations (including payment processors and AI technology providers) that are not owned or controlled by Bulawa.ai. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party services.

You acknowledge and agree that Bulawa.ai shall not be responsible or liable for any damage or loss caused by your use of any third-party services.

12. DISCLAIMERS

12.1 Service "As Is"

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WAR-

RANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

12.2 No Guarantees

Bulawa.ai does not warrant that:

  • The Services will be uninterrupted, secure, or error-free

  • The results obtained from using the Services will be accurate or reliable

  • Any errors in the Services will be corrected

  • AI-generated content will meet your expectations or be suitable for your specific purposes

12.3 Wedding Planning Disclaimer

Our Services are tools to assist with wedding planning. We do not guarantee that use of our Services will result in a successful wedding event. You are solely responsible for all wedding planning deci-sions, vendor selection, and event execution.

12.4 Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer rights or guarantees that cannot be excluded, restricted, or modified under the Australian Consumer Law (Schedule 2 of the Competi-tion and Consumer Act 2010 (Cth)).

13. LIMITATION OF LIABILITY

13.1 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BULAWA.AI, ITS DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILI-TY TO USE THE SERVICES.

13.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BULAWA.AI'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO BULAWA.AI IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR AUD $100, WHICHEVER IS GREATER.

13.3 Australian Consumer Law Liability

The limitations in this section do not apply to liability that cannot be excluded or limited under the Australian Consumer Law. Where our liability cannot be excluded but can be limited, our liability is limited to resupplying the Services or paying the cost of resupplying the Services, at our option.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Bulawa.ai, its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (in-cluding reasonable legal fees) arising out of or relating to:

  • Your use of the Services

  • Your User Content

  • Your violation of these Terms

  • Your violation of any rights of another party

  • Your violation of any applicable laws or regulations

15. PRIVACY AND DATA PROTECTION

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

By using our Services, you consent to the collection and use of your information as described in our Privacy Policy, including the processing of photos and personal data through AI algorithms.

16. TERMINATION

16.1 Termination by You

You may terminate your account at any time by contacting us atsupport@bulawa.aior through your account settings. Upon termination, you will lose access to your account and all associated User Con-tent.

16.2 Termination by Bulawa.ai

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including if:

  • You breach any provision of these Terms

  • We are required to do so by law

  • We discontinue the Services or any part thereof

  • Your account has been inactive for an extended period

16.3 Effect of Termination

Upon termination:

  • Your right to use the Services will immediately cease

  • We may delete your User Content in accordance with our Privacy Policy

  • You remain liable for all amounts owed up to the date of termination

  • Provisions of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, disclaimers, limitations of liability, and dispute resolution provi-sions

17. MODIFICATIONS TO SERVICES AND TERMS

17.1 Modifications to Services

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

17.2 Modifications to Terms

We may update these Terms from time to time. When we make changes, we will update the "Last Up-dated" date at the top of these Terms and notify you via email or through a notification in the Ser-vices.

Your continued use of the Services after any changes constitute your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.

18. DISPUTE RESOLUTION

18.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.

18.2 Jurisdiction

Subject to Section 17.3, the courts of New South Wales, Australia shall have exclusive jurisdiction to hear and determine any disputes arising out of or relating to these Terms or the Services.

18.3 Mandatory Arbitration (Seat: New South Wales, Australia)

Any dispute, controversy, or claim arising out of or relating to these Terms or the Services that cannot be resolved through negotiation shall be resolved through binding arbitration in accordance with the Resolution Institute Arbitration Rules.

The seat (legal place) of arbitration is Sydney, New South Wales, Australia. The arbitration shall be conducted in Sydney, New South Wales, Australia, by a single arbitrator appointed in accordance with the Resolution Institute Arbitration Rules. The language of the arbitration shall be English.

The arbitrator's decision shall be final and binding, and judgment may be entered upon it in any court of competent jurisdiction.

18.4 Exceptions to Arbitration

Notwithstanding Section 17.3, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or viola-tion of intellectual property rights.

18.5 Class Action Waiver

To the extent permitted by law, any dispute resolution proceedings shall be conducted on an individ-ual basis and not as a class action, consolidated action, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

19. GENERAL PROVISIONS

19.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Bu-lawa.ai regarding the Services and supersede all prior agreements and understandings.

19.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provi-sions shall continue in full force and effect.

19.3 Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

19.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms or any rights or obligations hereunder with-out restriction.

19.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

19.6 Notices

All notices under these Terms shall be in writing and shall be deemed given when delivered personal-ly, sent by confirmed email, or sent by registered mail to the addresses provided during account reg-istration or to:

Bulawa Pty Ltd Sydney, NSW Australia
Email: legal@bulawa.ai

19.7 Relationship

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship be-tween you and Bulawa.ai.

19.8 Language

These Terms have been prepared in English. In the event of any inconsistency between the English version and any translation, the English version shall prevail.

20. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Bulawa Pty Ltd

Sydney, NSW Australia
Email: support@bulawa.ai
Website: bulawa.ai

By using Bulawa.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.